By The Nation
The service uses DHL’s digital platform to allow Thai online retailers to offer consumers with same-day delivery, real-time tracking and flexible rescheduling of deliveries, whilst keeping last-mile delivery affordable and easy for retailers.
Designed for cities and metro areas, DHL Parcel Metro complements DHL’s drive to improve last-mile deliveries in urban environments and meet the ever-changing demands of the urban consumer, the company said.
“Megacities around the world are seeing rapid urbanisation and strong growth in e-commerce. The resulting surge in parcel deliveries and the growing urban consumer’s demands for same-day and instant gratification calls for innovative solutions – like DHL Parcel Metro – to enable faster and smarter deliveries, and relieve last-mile pressures faced by retailers,” said Charles Brewer, chief executive officer of DHL eCommerce.
DHL Parcel Metro allows retailers to ship parcels up to 20 kilograms with a late cut-off time of 12pm for same-day delivery within greater Bangkok, while consumers can enjoy real-time tracking and rescheduling of deliveries.
“Demand for same-day delivery is expected to increase by over 43 per cent per annum, according to McKinsey 2018 research, and retailers that offer same-day delivery will see significant advantage in e-commerce. Increasingly, we already see urban, time-constrained and on-demand consumers expecting instant and same-day deliveries for their online purchases,” said Kiattichai Pitpreecha, managing director of DHL eCommerce Southeast Asia.