Fiercer rivalry looms for Singapore’s casinos

Today, Singapore has different regulations and agencies governing gambling products such as casinos, remote gambling and fruit machines operated by private clubs, she noted at the annual Workplan Seminar of the Casino Regulatory Authority yesterday.
"This piecemeal approach will not be sustainable or adequate to deal with the growing complexities of the gambling landscape and products," said Teo at the seminar held at Biopolis in Buona Vista.
The one-day seminar, which was held in conjunction with the Casino Regulatory Authority's 10th anniversary, outlined the agency's history and highlighted its future challenges.
One challenge is that Singapore's casinos face increasing regional competition.
"Competition for tourism revenues will get more intense," Teo said. "Many jurisdictions are keenly studying our integrated resort (IR) concept. Our IRs will be anxious to stay ahead of the competition."
The next challenge is that of technological disruption, in which new machines, game types and modes of payment have implications on how casino regulators establish controls, she added.
In order for the authority to keep up with rapid technological changes, it has been sending its officers to conferences and courses to sharpen their skills, said Teo.
However, more should be done to ensure the officers are kept abreast of technology and its impact, she added.
The Casino Regulatory Authority was formed as a statutory board in 2008, and had to develop and put in place regulations and standards for the casinos, said Teo.
Since 2010, when the integrated resorts started operations, casino-related crime has remained a small proportion of overall crime in Singapore – less than 1 per cent. “We have not detected organised crime linked to casino gambling taking root here,” said Teo.
Problem gambling is also under control, at below 1 per cent, she added. “This is lower than problem gambling rates in other places, like the US, Canada and Macau.”
Measures to keep the problem in check include a casino entry levy – the first of its kind in the world. The Ministry of Social and Family Development and the National Council on Problem Gambling also introduced a scheme where vulnerable individuals can be barred from entry into casinos. Another scheme which limits casino visits has also been introduced.