MEA urges customers to use its online services to minimise exposure to pollution and virus
The Metropolitan Electricity Authority (MEA) is urging customers to tap its online services to avoid threats to their health from PM2.5 pollution and the new coronavirus outbreak.
“People in metropolitan areas should limit their outdoor activities at the moment to avoid risks of health problems,” Phasuk Sampunnachote, MEA’s director of organisation communication, said on Wednesday (February 5) .
“We suggest using MEA’s online services which can accommodate most of your electricity-related needs in the comfort of your house, including MEA Smart Life mobile application to conveniently pay your power bills using Visa or Master Card credit cards. Furthermore, you can report electrical malfunction in just two simple steps, or view bill history up to six months.” The app is available on both App Store and Google Play Store, or via the website https://eservice.mea.or.th/meaeservice/
She also suggested “M Easy service” to apply for electricity usage and meter installation at anytime. Simply log on to https://eservice.mea.or.th/measy/, fill out the information and choose your preferred payment channel. You can also track the progress of the application process in real time.
The e-payment option offers a variety of online payment methods either by mobile application, bank account transfer and credit cards, she added.
Customers who have questions or require assistance can contact MEA staff via several channels without having to leave their houses, such as Facebook: Metropolitan Electricity Authority; Line application: @meathailand; Twitter: @mea_news; or contact MEA Call Center at 1130, which is available 24/7.
