FRIDAY, March 29, 2024
nationthailand

AirAsia launches contactless payments for essential travel

AirAsia launches contactless payments for essential travel

AirAsia is rolling out contactless procedures for essential travel including contactless payments at the airport, contactless kiosks, gate checks, as well as features on its mobile app to help ensure a safe and smooth travel experience.

The airline has set up contactless payment options including AliPay and WeChat Pay at Kuala Lumpur airport, and will roll them out at other airports gradually. Other options such as BigPay and Touch N Go will also be available soon.
The contactless kiosks are available at all operating airports across Thailand, Malaysia, Philippines, Indonesia and Japan from today, where guests making their essential travel can print their boarding pass and baggage tag after checking-in online at airasia.com or through the mobile app, ensuring a full contactless check-in process.
Another contactless travel procedure will be the gate check at Kuala Lumpur airport, followed soon by other airports in Malaysia where AirAsia operates. Guests will need to scan their boarding cards themselves.
A feature added to AirAsia’s mobile app later this month will allow guests to scan their passports via the app itself, facilitating a more efficient contactless self check-in process. Other features such as travel visa scanning capabilities will be added in the near future.
“In addition to the existing strict safety measures on-ground, such as social distancing markers and Allstars wearing personal protective equipment, we are pleased to introduce our updated contactless procedures to deliver a more secure, safe, efficient, and contactless experience for our guests across the region,” said AirAsia Group chief operations officer Javed Malik.
“The safety of our guests and Allstars is our utmost priority and these additional enhancements demonstrate our continued commitment to keeping flying safe in the new normal environment for air travel.”

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