By The Nation
“Managing unscheduled maintenance events can be both costly and time-consuming for an airline, causing potential delays that put its on-time performance record at risk,” said Brian Davis, vice president, Airlines, Asia Pacific, Honeywell Aerospace. “The success of this trial programme supports the power of Honeywell’s Connected Aircraft Services and demonstrates to airlines that being connected is more than just streaming video to passengers – it’s about making sure the entire aircraft is a comprehensive and agile platform of interconnected products and services that make flying safer, more efficient and more cost-effective.”
As part of Honeywell’s Connected Aircraft Services, the GoDirect Maintenance Services programme captures the data in an intuitive and visual format. That data highlights the most critical faults to repair and shares that data with the airlines operations and maintenance centres. This allows operations and ground crews to prepare for any potential maintenance or part replacement before the failure occurs, thereby reducing operational disruptions and costs and improving first-time fix rates.
Compared with other industry service offerings that share trends and troubleshooting after the failure occurs, Honeywell’s GoDirect Maintenance Services delivers actionable recommendations with clear next steps before the failure occurs, along with trend and troubleshooting recommendations. By reducing equipment downtime, airlines can ensure on-time departure, reduce service disruptions, manage unscheduled maintenance and provide a better experience for passengers. Through the test programme, Cathay Pacific improved its first-time fix rate and reduced man-hours of its technical services team and frontline support.
From the cockpit to the cabin, Honeywell provides an innovative suite of Connected Aircraft Services that will improve experiences for the fleet, airline passenger, and flight and ground operations.
Following the successful test programme, Cathay Pacific and Honeywell will explore launching the GoDirect Maintenance Services across the airline’s fleet of A330s and B777s to improve on-time departures to ensure a comfortable cabin environment and reduce operating costs.