By The Nation
Initially launched in April last year in the United States, M has been delighting people with suggestions, enriching the way people interact.
M offers suggestions by popping into an open Messenger conversation to suggest relevant content and capabilities to enrich the way users communicate and get things done.
Suggestions from M appear when it recognises intent in a conversation, and will include the following actions:
M shares fun sticker suggestions for your daily life interactions, like “Thank you” or “Bye-bye.”
Sharing your location
If someone asks “where are you” or if you say something like “on my way!”, M can suggest that you share your location during a conversation.
Wishing a happy birthday
If the person you are talking with in a one-on-one thread on Messenger has a birthday, M will surface a suggestion to send them a Birthday Sticker.
Initiating voice and video calls
If people are chatting 1:1 or in a group and express intent to make a call, M will suggest a voice or video call in Messenger. So, for example, if someone says, “want to call me?”, M will surface this suggestion.
Creating a poll
Having a hard time making decisions in a group? M lets you set a poll topic and vote in group conversations.
To experience M, Thai users can simply chat with a friend or a group as they normally would on Facebook Messenger.
M may make a suggestion in a conversation relevant to one of the core actions listed above, and then the M logo and suggestion will appear – it’s that simple.
M also learns what you do and don’t like, so the more you use it, the more it can help.
Importantly, you always have the option to ignore or dismiss a suggestion if it’s not helpful, and if you don’t want M’s assistance you can easily mute it in M settings.