Thursday, November 21, 2019

Facebook Messenger’s smart assistant – M – now available in Thailand

Apr 17. 2018
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By The Nation

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Starting today, M – a helpful smart assistant in Facebook’s Messenger, powered by artificial intelligence – is available in Thailand.

Initially launched in April last year in the United States, M has been delighting people with suggestions, enriching the way people interact. 

M offers suggestions by popping into an open Messenger conversation to suggest relevant content and capabilities to enrich the way users communicate and get things done.

Suggestions from M appear when it recognises intent in a conversation, and will include the following actions:

Sending stickers

M shares fun sticker suggestions for your daily life interactions, like “Thank you” or “Bye-bye.”

Sharing your location

If someone asks “where are you” or if you say something like “on my way!”, M can suggest that you share your location during a conversation.

Wishing a happy birthday

If the person you are talking with in a one-on-one thread on Messenger has a birthday, M will surface a suggestion to send them a Birthday Sticker.

Initiating voice and video calls

If people are chatting 1:1 or in a group and express intent to make a call, M will suggest a voice or video call in Messenger. So, for example, if someone says, “want to call me?”, M will surface this suggestion.

Creating a poll 

Having a hard time making decisions in a group? M lets you set a poll topic and vote in group conversations.

To experience M, Thai users can simply chat with a friend or a group as they normally would on Facebook Messenger. 

M may make a suggestion in a conversation relevant to one of the core actions listed above, and then the M logo and suggestion will appear – it’s that simple. 

M also learns what you do and don’t like, so the more you use it, the more it can help. 

Importantly, you always have the option to ignore or dismiss a suggestion if it’s not helpful, and if you don’t want M’s assistance you can easily mute it in M settings.

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