Tuesday, September 22, 2020

New rules drafted to rein in online food delivery services

Aug 10. 2020
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By The Nation

The Trade Competition Commission has drafted rules to prevent online food delivery services exploiting restaurants, said commissioner Santichai Santawanpas.

The new food delivery service guidelines will be put to a public hearing soon.

The move reflects the commission's efforts to catch up with “new normal” trends in the food business following the impact of the Covid-19 pandemic.

The online food delivery service is booming as consumers increasingly prefer to order meals from home rather that dine out and face risk of infection.

He said that the commission has already discussed plans for the guidelines with all related parties, who have raised no objections.

The guidelines include banning online food delivery operators from asking for an unreasonably high share of revenue from eateries.

They will also have to inform restaurants in advance whenever they want to change their rates or methods of collecting shared benefits.

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