DHL gets ready for flurry of online orders, deliveries during upcoming holiday season

“DHL deliveries in the Asia-Pacific region is expected to rise by 40 per cent during that time, while Thailand’s international product delivery rate is likely to jump by 30 per cent,” said Herbert Vongpusanachai, DHL Express’s managing director for Thailand and chief of Indochina operations.
“The Covid-19 outbreak has changed people’s lifestyle and drastically increased the need for product delivery services,” he said. “Besides, towards yearend people will tend to buy gifts as well as travel to local destinations after being holed up in their homes during lockdown.”
DHL Express also reported a 21-per-cent increase in online orders globally from January to June this year, compared to the same period last year.
Statistics show that 85 per cent of consumers spent more time shopping online, while 45 per cent were millennials who continued shopping online even after the Covid-19 situation in their country improved.
“To cope with the changing trend, DHL Express has purchased six additional Boeing 777Fs to meet the increase in deliveries. Four of the aircraft are already in operation, while the other two will be deployed in December,” he said. “These six planes will allow us to increase intercontinental trips by 3,000 flights per year.
“Also, between 2020 and 2022, the company plans to invest Bt25 billion in building additional service hubs and gateways in key markets, including Australia, Japan, Hong Kong and South Korea, as well as investing Bt2.17 billion in boosting flights in the Asia-Pacific including opening new routes to Vientiane and Yangon,” he added.
DHL has also introduced “iExpressByDHL”, a courier service platform that connects business operators with customers in more than 220 countries. “The iExpressByDHL will help Thai e-commerce operators book delivery services and calculate delivery fees for overseas customers in real time, ensuring seamless and time-saving logistics management,” Herbert added.