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SUNDAY, December 04, 2022
Department of Medical Services adopts “New Normal of Medical Services”

Department of Medical Services adopts “New Normal of Medical Services”

TUESDAY, July 12, 2022

Department of Medical Services is poised to improve health care services by implementing "the New Normal of Medical Services," utilising technology and making it more accessible to help upgrade government health care institutions and hospitals, according to an academic conference.

Satit Pitutacha, deputy minister of the Public Health Ministry, gave the keynote speech at the 80th Academic Conference recently held at the Centara Grand Hotel. His speech was themed, "Improving Thai Medicine for Public Service: New Normal Medical Services."

Satit said although COVID-19 will become an endemic disease, more needs to be done to support ongoing care and services for both Covid-19 patients and other patients. Therefore, it is a critical mission of the ministry to follow its concept "Public health creates a nation, recovers economy, and builds a new better way of public health in 2022."

As a result, the New Normal of Medical Services, in which people are at the centre, will help improve the medical field. Patients must receive equitable and high-quality care in either normal circumstances or when an emerging disease occurs. Both service providers and recipients must be safe.

Satit added the Department of Medicine is tasked with seven major areas spanning over the next decade:

1. Modify the service model to be safe from Covid-19 by encouraging the prudent use of high-quality modern technology.

2. Enhancing the hospital's capacity to serve all patients in a VIP manner that is convenient, safe, and modern.

3. Integrate holistic health care for the elderly with network partners and three local doctors in the community.

4. Develop the potential of the service by extending the 30 baht scheme that "treatment everywhere, no need for a referral certificate".

5. Improve cancer treatment so that the cure can be found anywhere with access to comprehensive care such as surgery, chemotherapy, and radiotherapy.

6. Develop an international medical cannabis research facility; and 7. Create information technology systems to establish a public health information centre.

With all of these components in place, the country's healthcare system will advance, resulting in a stronger economic recovery and healthy people, according to the department.

Since the Department of Medical Services is aware that the country's health system is facing challenges and changes, including emerging diseases in the future, Dr Somsak Akksilp, Director-General of the Department of Medical Services, added medical personnel must be prepared to deal with such changes.

Department of Medical Services adopts “New Normal of Medical Services”

By improving and transforming the work processes and mindset that drive and implement healthcare system policies, people will undoubtedly receive quality, standard, and seamless care in accordance with the "Do the Best for All Lives" guidelines, as well as achieve the country's main public health goal of "Healthy people, Happy Officers, Sustain Health System", he said.

The Department of Medicine hosted this academic meeting under the theme "Do the best for all life: Do our best for all" to encourage the exchange of knowledge and work experiences among medical and public health personnel.

The meeting's outcomes are expected to aid in the development of standardized quality in the medical field, as well as the continuation of research studies using modern innovation and technology.