By The Nation
A heart-wrenching two-minute video released by the National Institute for Emergency Medicine, designed to inform people about how to make the best use of hospital emergency facilities, is apparently in response to recurring complaints about inadequate service resulting in loss of life.
An institute official told The Nation that patients sometimes do indeed die partly because of limited resources and overcrowded emergency rooms.
Death could also occur, she said, because the doctor on duty misdiagnoses a condition or errs in deciding which patients are in most dire need of attention.
The dialogue in the video runs as follows:
Dad: My kid has a high fever and has fallen unconscious.
Nurse: Well, we’ll run tests in a minute, so please have a seat and wait.
Mom: Yes ma’am.
Narrator: Statistics shows 60 per cent of patients in emergency rooms are not people in urgent need. This means doctors and nurses have to work very hard. Moreover, limited medical equipment cannot meet the high demand.
Nurse: Please wait. The doctor is busy with an emergency patient.
First teenager: How long do we have to wait? My friend has a cut on the head and we’ve been waiting for an hour!
Second teenager: This hospital sucks!
Dad: What are you doing? Isn’t this the emergency department? My kid is severely ill, so why is there no doctor to look at him? Are you waiting until he dies?
Nurse: We have to take care of the emergency patients first. I’m really sorry but we have one patient who needs urgent treatment. Excuse me sir.
Dad: Hey, my kid is going to die! Isn’t that an emergency?
Dad: You’re too busy but you have time to play with your mobile phone! If you don’t want to cure people, then why did you become a doctor?
Nurse: The patient has low blood pressure and is not responding.
Narrator: People waiting in the emergency room must acknowledge that the doctors and all staff are spending every minute saving the life of another patient. People without emergency conditions shouldn’t use the emergency room because every minute lost there could be a matter of life or death for many others who are in more critical condition.