WEDNESDAY, April 24, 2024
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TrueMove files complaint to police

TrueMove files complaint to police

True Move H Universal Communication (TrueMove H) today filed a report with the Consumer Protection Police Division (CPPD) to find out what blocked AIS customers from calling its call centre.

Seeking the wrongdoers in this case, True Move H said that some mobile consumers have faced such blockade while contacting TrueMove H Care 1331 to access information on switching mobile service providers from AIS to TrueMove H. 
It said such business malpractices have already caused much inconvenience to customers and considerable damage to TrueMove H‘s business operations. The practices were also against both the criminal and civil laws.
Under the Mobile Number Portability-MNP, customers of a mobile phone company can switch to other operators while retaining the same phone number.
 
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