Tuesday, September 29, 2020

PM’s office ‘solved’ 89.9% of complaints

Dec 26. 2018
File photo: Traffic jams in Bangkok.
File photo: Traffic jams in Bangkok.
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By The Nation

The Office of the Prime Minister says it has received more than 140,000 complaints during the 2018 fiscal year with most surrounding traffic issues, such as parking nuisances and traffic jams, gambling dens and loan sharks.

“We have already solved 89.9 per cent of the complaints,” said Sompas Nilapund, an adviser to the Prime Minister’s Office permanent secretary. 

During the 2018 fiscal year, October 1, 2017, to September 30. 

Sompas said 124,062 complaints were submitted via the Government Hotline 1111. Other channels for complaint submissions are PO Box 1111, www.1111.go.th and PO Box 444 and the PSC mobile application.

“We are addressing the remaining 10 per cent of complaints,” Sompas said.

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