New health centres aim to serve foreigners with world-standard services
Foreigners can conveniently now access international-standard healthcare services from the newly established Foreign Customer Service Centres (FCSC) at 133 centres and general hospitals nationwide.
The Public Health Ministry earlier this year established the FCSCs at various hospitals, including Samut Sakhon Hospital, Ubon Ratchathani’s Sunpasittiprasong Hospital and Ayutthaya Hospital. It also set up the Centre of Asean Health Network Collaboration (AHNC) at provincial health offices, in order to promote tourism and support the free migration of foreigners into Thailand, said deputy permanent secretary for public health, Dr Pisit Sriprasert.
The ministry held its first National AHNC Forum in Bangkok on June 14, where 800 related officials and hospital staff exchanged ideas and experiences. Pisit said the centres were expected to continue developing facilities, equipment and personnel to take care of foreign patients.
They would also build a database of foreign patients, analyse reports, apply innovations to promote the access of foreigners to services and assess their work results to constantly improve service.