TAI highlights success of online arbitration platform

In order to achieve the objectives of the “Digital Court 2020” policy, the Thai Arbitration Institute (TAI) of the Office of the Judiciary has developed e-Arbitration – an electronic arbitration system, which was put into operation on 18 July 2019. This digital platform comes with an end-to-end function to provide the comprehensive management of arbitrations from the beginning of a case to its awarding.
TAI’s e-Arbitration system offers one-stop service with worldwide accessibility for the fast, effective and standardised management of arbitral proceedings in Thailand. The system was developed with the aim of solving arbitration problems in every respect, including cost and time savings, convenience and efficiency. The e-Arbitration system also ensures that disputes submitted through the system are administered under the electronic information security standard.
Following the introduction of TAI’s e-Arbitration, the system has been utilized as an important tool in promoting TAI’s administration standards as well as dealing with the accelerated development of technology and communications.
With the help of this digital platform, arbitral proceedings in Thailand are now more modernised and becoming more widely accepted at both the domestic and international levels.
In the past four months, the e-Arbitration system has been registered by 69 individuals and 10 juristic persons. From July 18 to 25 October, the percentage of arbitration filed through TAI’s e-Arbitration system is 100 per cent with the total arbitration costs of Bt845,503,833.15. These statistics demonstrate the success of TAI’s efforts to enhance its service in order to tackle the increasing pace of technology growth and comply with the “Digital Court 2020” policy devised by the Office of the Judiciary.
TAI’s mission is to foster the administration of arbitral proceedings in Thailand with speed and efficiency.
TAI pledges to keep improving its e-Arbitration platform in order to empower the system’s capacity, to facilitate access to the system by dispute parties and related persons and to guarantee the legitimacy of all TAI-administered arbitrations throughout the arbitration process.