Bangkok Airways strengthens anti-virus measures
Bangkok Airways has bolstered its preventive measures against the spread of Novel Coronavirus (COVID-19) infection. The new steps apply to the airline's operations and its three airports as a urgent policy to ensure the health and safety of passengers and staff.
The elevated measures are as follows:
Aircraft cleaning and disinfection: The airline will step up the cleaning and disinfecting of aircraft to prevent the spread of COVID-19.
The cabins and cockpits of all aircraft will undergo disinfectant misting and sterilization procedures.
The airline has been cleaning the cabins using a high-strength disinfectant on all areas such as passenger seats, seat pockets, lavatories, cabin galley since the beginning of the outbreak on daily basis.
In the event of a passenger suspected of having contracted the COVID19 virus onboard any Bangkok Airways flight, the airline will have the aircraft cleaned and sterilised immediately.
Airports: All key areas in the three airports will be disinfected, such as check-in counters, passenger lounges, food & beverage kiosks and baggage depots. The airport will also perform primary screening by using a held-held thermometer to check each passenger's temperature.
If a passenger is found with high body temperature or symptoms, the staff shall notify public health officers at the port of entry immediately.
All three airports have adequate supply of cleansing hand gels for passengers and employees. There will be an increased frequency of general cleaning in high-traffic areas.
Service employees: All service personnel (ground staff and cabin crews) are required to wear protective face masks when on duty as well as protective gloves when serving food.
In addition, the company will prevent employees from travelling to high-risk destinations as well as requesting them not to travel at this time unless absolutely necessary.
The company's precaution and prevention plan is set in accordance with the standards and guidelines of international and local authorities, such as the Department of Disease Control, Ministry of Public Health, The Civil Aviation Authority of Thailand, International Air Transport Association (IATA) and the World Health Organisation (WHO).