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Lazada looking into charge of mask overpricing

Mar 12. 2020
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By THE NATION

Lazada is conducting an internal investigation regarding the Commerce Ministry’s Wednesday (March 11) allegation that protective facemasks were being sold via its online platform at illegal prices.

The Singapore-based company said in a statement that it “always respects local laws, regulations and government policies to ensure our healthy ecosystem”.

Commerce Minister Jurin Laksanawisit ordered that a complaint be filed against Lazada for allegedly allowing sales of inflated-price masks by vendors in Thailand using its platform.

The price of masks and hand-gels came under rigid state control last month in the midst of the virus crisis.

“We have been supporting measures by the Department of Internal Trade to maintain reasonable pricing for essential items, including facemasks,” the company said.

“We are aware of the Minister of Commerce’s comments and are currently conducting an internal investigation.

“We are actively monitoring the Covid-19 situation and new regulations to educate the sellers on our platform. If any seller persists in inflating the prices of masks, Lazada will remove the listing. Should you come across any non-compliant item, please alert our Customer Care at https://www.lazada.co.th/contact.”

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