By THE NATION
Santisuk Klongchaiya, the chief executive officer, informed AirAsia staff through an email on Friday (March 27) that the airline will suspend its domestic route throughout April, as a Covid-19 preventive measure when the emergency decree is in force.
“Covid-19 has led to numerous countries, including Thailand, enforcing strict measures to prevent the virus from spreading, and AirAsia in many countries has suspended flights this week,” he said.
“Thai AirAsia executives, therefore, have approved the suspension of our service as well, in line with the government’s policy and to protect our staff,” he said.
Passengers can change their flights with no limit, but the new flights must start within October 31. There is no charge for this change of flight.
Alternatively passengers can save the ticket value in the AirAsia BIG account for booking flights in the future within 365 days, after his/her credit limit is approved.
These options are for passengers who book the flight online through airasia.com.