Daikin to set up Bangkok customer care centre
Siam Daikin Sale Co Ltd has set aside Bt30 million to set up a Daikin Customer Care Centre in Thailand.
It will be the first all-in-one customer service centre to be equipped with smart technology and systems as well as the “My Daikin” application to caters to all service needs.
The company aims to maximise customer satisfaction to reach 15 per cent growth in 2019, the company’s chairman, Phornthep Phornprapha, said yesterday in a press release.
With 1,300 square metres of utility space, the centre will serve customers in the Bangkok metropolitan area. It will house a business development department, quality assurance section, and a repair service for both residential and commercial air conditioners, the release said. It will also offer a maintenance contract sales service for all air conditioners.
