By SOMLUCK SRIMALEE
“Technology will provide all that people need, and will especially meet the differing demands of different customers,” said John Zealley, Accenture Group’s senior managing director and global lead for consumer goods and services.
“Artificial intelligence or AI will learn the personal needs of each |person and design things that match their unique demands, rather than [the historical trend of marketing] mass products,” Zealley said recently.
AI will provide more services for people by doing anything that is needed in order to serve their demand. For example, the AI in a “smart residence” will manage the electricity in the unit, turning it on and off, as set up by the resident on a timer system. As well, home electricity or the air conditioner could be turned on or off through their smartphone before the resident returns home.
Digital technology and AI also allow for monitoring children and their grandparents at home to ensure they are not in need of assistance. The technology could directly contact the hospital from the office when a family member has an accident at home, Zealley added.
A technological shift from 4G to 5G will also allow for changes to people’s lifestyles, and the adoption of “smart-living solutions” as ever-more facilities – both inside the home and outside – are linked in real time.
According to Mats Granryd, the director-general of GSMA, which |represents the interest of mobile |operators worldwide, 5G connections will account for 15 per cent of the global total by 2025. 5G will make up around 30 per cent of connections in China and Europe markets, and around half of the total in the US.
“The arrival of 5G forms a major part of the world’s move towards an era of intelligent connectivity,” he told the Mobile World Congress 2019 (MWC2019) held in Barcelona early this year. “While 5G will transform |businesses and provide an array of exciting new services, mobile |technology is also helping to close the connectivity gap. We will connect more than a billion new people to the mobile internet over the next few years.”
Granryd forecast that 5G would contribute US$2.2 trillion (Bt69.7 trillion) to the global economy over the next 15 years, with key sectors such as manufacturing, utilities and professional and financial services benefiting the most from the new technology. GSMA has calculated that mobile operators worldwide are currently investing around $160 billion (Bt5 trillion) per year on expanding and upgrading their networks, and the Chinese giant Huawei Technologies Co is among the strongest.
A Huawei 5G research and |development expert said the |technology will change people’s lifestyles as it will be easier to use, run in real-time, and so speed up the |global economy. For example, medical doctors could provide a real-time consultation or treatment with their patients through a 5G system, speeding up their work and making better use of Big Data than is the case with 4G, Granryd said.
The advancement will also help businesses to summarise Big Data to serve their specific needs. For |example, 5G technology could help the agricultural sector such as fish farms to manage their operations through monitoring and providing real-time information.
“5G is a new technology that |provides more convenience for |people’s lives than 4G,” said Granryd.
With the move to incorporate technology ever deeper into people’s lives, it is being tasked to help develop |residential and living units for people. The development industry is moving toward smart residences that use information technology, AI, and digital technology to both manage the residential unit and improve the residents’ quality of life.
To meet customer demand, property firms will improve their residential units by incorporating in a wide range of technology.
“The smart resident will be the next step to develop residential units in the coming years,” the expert said.