FRIDAY, March 29, 2024
nationthailand

Kerry Express uses latest tech in bid to stay ahead of the competition

Kerry Express uses latest tech in bid to stay ahead of the competition

Leading parcel delivery service Kerry Express has chosen Nutanix software solutions to help redefine the logistics giant’s business, the cloud computing software company announced in a statement.

Kerry Express is Thailand’s biggest cash-on-delivery operator with their “next-day delivery” service covering 99.9 per cent of the population. 
The announcement comes at a time when local and global parcel delivery operators face a growing customer base, increased competition from start-ups and digital platforms, the growing quantity and value of data, and the rise of the digital consumer.
Kerry Express has deployed Nutanix solutions to increase the productivity of its core IT infrastructure as the company aims to ensure its business remains relevant in a rapidly changing environment. Kerry is embracing software to provide enhanced services, rather than relying on legacy, hardware-based infrastructure that was designed and developed more than 25 years ago, the statement added.
"Nutanix software now gives the company the ability to take control of its infrastructure and close the gap between customer demands and expectations and the company’s ability to meet and beat them."
According to Nutanix, the software is simple, scalable and secure, using a single dashboard, or control plane, to manage the entire network. As a result, it requires less management and resources, and the technical ability required to operate it is minimal. 
Kerry Express also has to balance the adoption of new software technologies with legacy hardware. Because it is an open platform, Nutanix does not restrict it from using any other hardware, software or application. 
As consumers become more dependent on digital platforms, they expect the same simplicity, flexibility and quality of service in other industries. At the same time, a growing global middle class, increased Internet availability and access, and rising dependence on e-commerce means the ability to deliver to remote locations in emerging economies will become critical.
“Kerry Express has once again shown why it is one of the country’s leading businesses,” said Thawipong Anotaisinthawee, Nutanix country manager for Thailand. “Rather than trying to plug gaps in its ageing infrastructure, it took a bold decision to re-design it for the future. They truly understand the value that well designed IT can add to the business and their customers.”
Said Stephen Bao, head of IT, Kerry Express: “As the market continues to evolve, our response has to become almost immediate. The business environment now requires so much immediate and real-time attention and detail. Nutanix gives us those in abundance.”
Kerry Express is “confident in the ability of its IT infrastructure to not only manage the challenges ahead but to deliver the ultimate customer experience in Thailand and across Asia and keep one step ahead of the competition”.

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