Virus outbreak accelerates delivery, drive-through service
Major shopping malls and supermarkets have started delivery and drive-through service, catering to customers who prefer to stay home or not wanting to get out of their cars as the Covid-19 outbreak continues.
Tops Supermarket of Central Food Retail Group recently launched Tops Drive Thru, a new service to allow customers to shop on its website, drive to the delivery locations and pick up their orders without getting out of their vehicles.
The first Tops Drive Thru is now in operation at Central Plaza Chaengwattana, before expanding to 17 other branches. Consumers can shop conveniently in just four steps:
1) Shop at www.tops.co.th.
2) Choose Click & Collect/Drive-Thru.
3) Choose the location customers want to pick the items, starting with the first at Central Plaza Chaengwattana from March 25.
4) Pick up items safely and conveniently without getting out of the car. Staff will prepare products to be collected in advance.
The Mall Group has also allowed customers to order any items from some of its branches in Bangkok and items from its Gourmet Market premium supermarket nationwide and they can ask those venues to send items to their home or they can pick them up via a drive-through channel or pickup counters.
Hospitality business Dusit International has capitalised on the synergy of its hotel and food businesses with the launch of a food delivery service as more and more people adopt the 'work from home' practice.
The service, currently in operation and available form 10am to 20pm daily, involves Dusit Suite Hotel Ratchadamri, Bangkok, Dusit Princess Srinakarin hotel, and Baan Dusit Thani standalone restaurant.
Customers can ask for foods to the delivered to a specified location while a 10 per cent discount will be given if orders are collected at designated spots.
Dusit recently delivered lunch boxes to medical staff in some hospitals in Bangkok and the provinces and will continue to do so.
Meanwhile, The Market Bangkok (Rachaprasong) shopping mall has launched take- home service at its pick-up counter on the ground floor.
The service is available daily during 11am to 20pm. There are more than 30 food shops at the venue participating in the service.
Many provinces, including Bangkok, have ordered temporay closure of high risk venues including department stores, barring the food sections which must only cater to take-home orders. Clients are not allowed to sit and eat at the outlets.