CONSUMERS will find it easier to switch to the PromptPay electronic funds transfer service under an initiative involving mobile phone operators, financial institutions and the National Broadcasting and Telecommunications Commission (NBTC).

THE BANK of Thailand in cooperation with the National Broadcasting and Telecommunications Commission (NBTC) plans to authorise the use of e-wallets and PromptPay as additional channels for the reimbursement of unused prepaid value to customers who have terminated their mobile-phone service.