Lufthansa Group airlines win four Skytrax awards
Based on votes by nearly 20 million passengers, Lufthansa has been awarded “Best Airline in Europe” and “Best Western European Airline” for the third straight year in the Skytrax World Airlines Awards.
Meanwhile, its sister airline, Austrian Airlines received the award for its catering for passengers in the Premium Economy class – "Best Premium Economy Class Onboard Catering". Swiss Airlines won in the "The Worlds Best First Class Lounge" category for its Swiss Lounge in Zurich.
Skytrax, a market research institute specialising in aviation, surveyed some 20 million passengers from over 160 countries worldwide to determine winners.
“To be given four awards by our customers is both an honour and an incentive,” said Harry Hohmeister, a member of the Lufthansa Group AG executive board.
“In particular, our colleagues in the cabin, cockpit and on the ground can be very proud of this. They are the ones who keep our premium promise day after day.”
The awards were announced at Le Bourget aviation and aerospace exhibition in Paris.
Aiming to provide customers with a more personalised service, the Lufthansa Group consistently focus on innovation. It has launched its biggest product offensive in its history, with an investment of 2.5 billion euros (Bt ) in new seats in all classes, a significantly larger lounge offering and the expansion of digital services with the aim of providing customers with a more personalised service.