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DHL and Thailand Post launch e-commerce partnership

May 10. 2018
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By The Nation

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DHL Express, the international express services provider, has announced a logistics partnership with Thailand Post to assist e-commerce merchants looking to go global amid the growing cross-border shopping trend with the Courier Post initiative from Thailand Post.

Powered by DHL Express, Thailand Post customers using Courier Post will have delivery within two to four days, with access to over 220 countries and territories, customs clearance expertise at destination and the On Demand Delivery (ODD) solution.

With cross-border e-commerce sales expected to grow to US$900 billion by 2020, this logistics partnership reflects DHL’s commitment to support entrepreneurs looking to go global, the firm said. The partnership helps facilitate the significant growth potential of e-commerce sellers in Thailand, in addition to the current cross-border delivery services provided by Thailand Post.

Shipments sent through Courier Post will be handled by DHL, with its global service standards, and with ODD receivers can select from delivery options to ensure that they do not miss out on a delivery. Customers can re-schedule deliveries or change the pick-up address.

According to the Electronic Transactions Development Agency (ETDA), Thailand’s e-commerce market in 2016 was Bt2.56 trillion while cross-border e-commerce was recorded at 13.5 per cent and growing by 25 per cent each year. The country’s total e-commerce market is expected to reach Bt3 trillion in 2018. These trends show noteworthy opportunities of international trade for business start-ups in Thailand and online merchants with high basket values.

“Cross-border e-commerce is transforming the way in which SMEs and online merchants operate their businesses. We constantly reinvent our service to meet the needs of our customers,” said Smorn Terdthumpiboon, president of Thailand Post. 

“With the official partnership from DHL Express Thailand, Courier Post provides e-commerce sellers a premium delivery service, with faster transit time as compared to the traditional postal services and responsive last-mile solutions. This collaborative service will bring long-term customer loyalty.”

Chananyarak Phetcharat, managing director of DHL Express Thailand, said: “To align with the government’s policy for Thailand 4.0 and drive international competitiveness for SMEs and e-commerce merchants, we’ve partnered with Thailand Post and initiated Courier Post to facilitate international trade and enable e-commerce merchants to reach their full growth potential. 

“This momentous collaboration combines DHL’s global logistics services with Thailand Post’s widespread and robust network countrywide, providing Thai merchants with a hassle-free international shipping experiences and enabling them to invest in cross-border trade more confidently as part of the Thailand 4.0 vision.”

Courier Post is currently available at 171 Thailand Post offices for 25 countries, including the USA, Canada, Australia, France and the UK, spreading across the country later this year.

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