
"This has been a remarkable year for us, with our management and staff all across the company having worked very hard in all areas to improve our product and service standards. Our diligence has paid off, and we thank our customers for their loyalty and for recognizing THAI's improvements, and we are excited about delivering even more enhancements in the very near future," said President Piyasvasti Amranand.
In its 20th year, the awards, given out in 55 categories, reflect the highest accolade discerning Business Traveller readers bestow on travel and hospitality providers. They are based on the results from the yearly Readers' Poll conducted and interpreted by Synovate.
Between April and June of this year, Business Traveller Asia-Pacific sent out poll forms to its subscribers, who are some of the region's most frequent travellers. The results were compiled by market research leader Synovate. The results will appear in the October 2011 issue of the magazine.