In the survey released on November 5, covering 30 countries, London’s iconic black cabs won nearly a quarter of the vote in the survey, securing 22 per cent of the votes, followed by New York (10 per cent), Tokyo (9 per cent) and Berlin (5 per cent). Jointly ranked the 5th with 4 per cent of votes are Amsterdam, Madrid and Mexico City. Jointly ranked the 9th with 3 per cent vote are Las Vegas, Vancouver and Mumbai.
“Six years running and London cabs are still leading the pack when it comes to travel – it’s great to see! Our iconic black Hackney Carriages and their well-informed cabbies can pride themselves on being globally recognised for their expert knowledge and quality of driving. Maybe next year we can top the list for all categories," said Alison Couper, senior director of communications for Hotels.com.
There are seven criteria to determine the service – safety, value, knowledge of area, availability, quality of driving, cleanliness and friendliness.
New York City and Bangkok taxis tied in terms of value for money (20 per cent) though interestingly the latter didn’t quite make the overall top five this year. New York’s recognisable yellow taxis grabbed the top spot when it came to availability (23 per cent), and will likely maintain this ranking in the coming years due to the introduction of thousands of new green-coloured taxis for more widespread access to New York City’s boroughs.
London taxis have been voted the best taxis in the world for the sixth year in a row.
London topped the list across five of the seven categories, including cleanliness (23 per cent), knowledge of the area (27 per cent) and quality of driving (30 per cent). London cabs were also voted top for friendliness (23 per cent), but as this is a category deemed the least important to travellers, London’s friendly cabbies could put off some passengers. Safety proved to be the number one priority for travellers, and London also topped the list for safest drivers with almost a quarter of the votes.