By THE NATION
“During the Covid-19 virus outbreak, online transactions have increased,” she said.
On Wednesday, Bangkok Bank online payment system and ATMs went offline temporarily. On Saturday, users reported problems with a government website providing financial support for informal workers during the outbreak.
The number of financial transactions made via PromptPay accounts jumped to 11 million daily in March compared to 5.7 million transactions daily in the same period last year, according to the central bank.
The BOT has asked banks and other financial institutions to monitor any glitches in their online transaction systems and solve them quickly. The institutions have been urged to ensure that customers’ problems are solved within 24 hours.