AirAsia apologises for Apri 30 flight delay
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Thai AirAsia announced its apology to passengers who experienced a flight delay in Nakhon Si Thammarat on April 30.
In a statement, it promised full refund to passengers while customer service agents will directly contact affected passengers by May 4 For passengers who purchased their tickets via a travel agent, they are advised to contact the Call Centre at 02-515-9999.
On the day, flight FD3201, originally scheduled to depart from Nakhon Si Thammarat Airport at 8.20am and arrive at Suvarnabhumi Airport at 9.55am, witnessed a technical problem. A team of expert engineers were dispatched to carry out maintenance. It actually departed the province at 4.23pm.
