Loxley announces new subsidiary

Loxley Business Innovation will also provide flexible unified communication and contact centre applications, such as social media integration. It will guarantee service quality across all businesses, Suroj Lamsam, president of Loxley Plc, said on Tuesday.
He added that Loxley has been providing telephone systems (PABX), unified communications, enterprise collaboration, video conferencing and contact centre applications for more than 35 years.
 Loxley, a major partner of Avaya Thailand, was an expert in all areas, including design, consultation and 24x7 service support, Suroj said.
 "We have all types of customer, more than 1,000 accounts, and all of them are our dearest customers,” Suroj said. “Service mind and professionality is our strength."
Loxley customers include Thai Airways, PTT Group, AOT, Kasikorn Bank, TISCO Bank, CAT Telecom and Chulalongkorn University.
Suroj said that business was still growing and service support is still required across all industries. These businesses have generated at least 5 per cent revenue each year, hence the need for the new subsidiary to oversee them.