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Chonburi Hospital adopts CBH PLUS app to make things easier for patients

Sep 09. 2019
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By THE NATION

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In a move to turn itself into a “smart hospital”, Chonburi Hospital has partnered with Kasikornbank (KBank) to launch the CBH PLUS application, which allows patients under the three healthcare schemes to check their medical benefits as well as cut down on queuing time.

The application links up with the database of the National Health Security Office (NHSO) to provide details of medical benefits under the Universal Health Coverage (known as Gold Card), the Social Security Scheme and the Civil Servant Medical Benefit Scheme. 

The CBH PLUS also allows patients access to their personal health records as well as a real-time queuing system that cuts down on time spent waiting to see a doctor or for picking up medication. Patients can also make payments through the application. 

The partners expect CBH PLUS to soon be connected to other hospitals in Chon Buri province. 

Dr Suthep Petchmark, inspector-general at the Public Health Ministry, said the ministry wants all 959 hospitals under its jurisdiction to continuously improve their management systems and make efforts towards becoming “smart” hospitals in order to offer better services. 

By incorporating technology, hospitals can establish a standardised database system, boost efficiency and elevate services, so the general public can be provided with convenient, speedy and safe treatments, he said. 

Apart from helping patients check their health benefits, CBH PLUS also allows them to make appointments as well as receive updates on their schedules. 

Asst Professor Dr Sawan Khwanjaipanich, director of Chonburi Hospital, said that since its inception in 1919, Chonburi Hospital has become the largest medical centre in the East of the country with over 850 beds and more than 4,000 outpatients per day on average and is determined to become a full-fledged “smart hospital”.

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