Complaints were already being sent to the commission and would be considered according to recently issued guidelines, said chairman Sakon Varunyuwatana.
The new unit will have seven days to consider whether the complaints have merit. If so, they will be submitted to the commission's fact-finding committee.
If a case is simple, it will proceed immediately as per the legal process. If a case is complicated, the commission will set up a subpanel to investigate the evidence for 90 days, extendable by another 15 days.