Server crash hits AIS phone app for Premier League
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THE AIS Mobile Barclays Premier League (AIS Mobile BPL) app crashed on Saturday night during the opening of the match between Liverpool and Stoke City.
The reason: it was the first match and huge numbers of people had accessed the app at the same time, bringing down the server, said Pratthana Leelapanang, senior vice-president for digital service at Advanced Info Service (AIS).
Because of the crash, many people could not access the app |to watch the game. As a result, |the company set up a “war |room” to examine the problem |and it will increase the server’s capacity to support a lot more |viewers immediately.
Because of the crash, many people could not access the app |to watch the game. As a result, |the company set up a “war |room” to examine the problem |and it will increase the server’s capacity to support a lot more |viewers immediately.
A flood of complaints were received on social media, Facebook, Twitter and Pantip.com from people who could not watch the game through the Mobile BPL app.
AIS had launched the AIS Mobile BPL app last week to allow AIS 3G 2100 users who’d paid Bt299 per month to watch the whole 380 matches. The company launched the promotion for users to subscribe to the service by September 30 paying only Bt199 per month.
AIS 3G 2100 users can subscribe to the service by pressing *909*9# on their mobile phones, both iOS and Android. This service is the result of collaboration between AIS and CTH for three years.
