Foreign Affairs Ministry hotline to speed up passport applications

These will be additional channels with information about documents needed for Thai passport applications and consular services such as Thai visas for foreigners – as well as contacting Thai relatives in case of an emergency abroad.
The ministry’s permanent secretary Norachit Sinhaseni, who presided over the event, said the call-centre has officials at 30 phone lines and this would be expanded to 100 lines in the future.
Department head Thongchai Chasawath also signed an agreement with acting Thailand Post president Piyawat Mahapauraya for a service allowing the public to submit documents for legal translation and certification (for study or long-term stay in other countries) via Thailand Post’s 1,200 branch offices nationwide.
The forms could also be downloaded at www.consular.go.th.
The post office would forward such documents to the department for translation and certification before sending them back to applicants within |two weeks.
The changes are meant to help save time and travel expenses for applicants.