NBTC panel gets complaints over Z Pay TV channel’s demise
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More than a million GMM Z pay-TV subscribers are expected to be unhappy when the Z Pay TV channel is pulled off the air on Monday.
“We’ve already received some complaints from GMM Z subscribers because they couldn’t contact the company at its call centre for further details on the changes,” Supinya Klangnarong, chairwoman of the National Broadcasting and Telecommunications Commission’s committee on consumer rights protection, said Wednesday.
The panel has called for responsibility from the pay-TV operator.
The pull-out of Z Pay TV, which is now available on GMM Z boxes plugged into KU- and C-band satellite TV dishes, could have a severe impact on at least a million viewers, she said.
