
Super Poll conducted the survey on 1,537 people from Monday to Friday and found that 85 per cent of respondents believed political groups were involved in the attacks, while 83 per cent said the political situation was under control.
Seventy-six per cent believed the perpetrators would be arrested, 95 per cent said love and unity was the solution to the country’s security issues and 4.7
per cent believed unity was not the solution.
Sixty-seven per cent of respondents said hotline 191 must be overhauled because it failed to swiftly respond to the emergency situation, 65 per cent said there were no communication issues between the system and the people who filed complaints and 63 per cent said
the hotline did not have a follow-up system.
Another 53 per cent said the hotline was hard to reach because its telephone lines were always busy, 49 per cent blamed poor city planning and a lack of knowledge among concerned officials in local areas about the hotline’s issues, and 10 per cent said the hotline’s staff were not polite and did not provide good service.