Star Alliance tops in Skytrax airline awards

The alliance’s prestigious Los Angeles Lounge was also named Best Airline Alliance Lounge for the third year in row.
“This is an important accolade to receive in our 20th-anniversary year,” chief executive Jeffrey Goh said after collecting the main award at the Paris-Le Bourget Air Show. 
“It once again shows that our investment in a modern IT infrastructure is paying off, enabling the more than 440,000 member airline employees to provide customers with an even better alliance travel experience. 
“Our IT hubs are the foundation that will allow us to use digital technology to offer a more individual and a better alliance travel experience going forward.”
Star Alliance was the first to receive the “Best Alliance” award from Skytrax when the category was introduced in 2005 and has since held the award eight times.
 The World Airline Awards are managed by international air-transport-rating organisation Skytrax Research of London. The latest survey was conducted between August 2016 and May 2017, attracting 19.87 million eligible entries with participants from 105 nationalities. 
The survey covered 325 airlines large and small, measuring quality standards for 41 key performance indicators across front-line product and service factors in the airport and on-board environments.
Thirteen Star Alliance member-carriers received distinctions in 26 categories, with four achieving top-10 rankings in the Top Airline category. 
Thai Airways was awarded for Best Economy Onboard Catering, World’s Best Economy Class and Best Airline Lounge Spa Facilities, while Singapore Airlines earned Best Airline in Asia, Best Business Class Airline Seat and Best Premium Economy Onboard Catering. 
ANA was honoured for World’s Best Airport Services and Best Airline Staff in Asia, and EVA Air won Best Business Class Comfort Amenities and World’s Best Airline Cabin Cleanliness.
For details, go to www.StarAlliance.com.