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Meanwhile, 48 per cent report that finding new talent is a challenge, because of the lack of availability of candidates with the right skill levels and qualifications, as well as, in some cases, salary demands of new applicants, IATA said on Monday.
In addition to the salary and benefits package of each employee, the HR professionals identified career progression opportunities (49 per cent) and development and training (33 per cent) as high priorities in job satisfaction and retention.
Only 28 per cent of respondents reported that current training was effective, with many organisations seeking to complement their in-house training with external partners to improve the effectiveness of the training.