
The conversation that unfolded amid the sound of passing trains that day did more than introduce us to “Cauayan City,” the Philippines’ first smart city; it completely overturned our understanding of what the term “Smart City” really means. For Cauayan proves that a small agricultural town nestled in a valley can rise to become a global technology leader, provided it has a continuous vision, and, most importantly, that it “puts its people at the center.”
The name “Cauayan” carries an original meaning in the local language of “bamboo.” An old folk legend tells that, long ago, a revered image of the Virgin Mary — a sacred object and the spiritual center of the townspeople — disappeared from the church. Residents later found the image again deep within the dense bamboo forest surrounding the town. From that time on, the town took the name Cauayan, in honor of the Virgin Mary who watched over it.
The path toward intelligence for this bamboo-forest town began in 2015, under the vision of former Mayor Bernard Faustino L. Dy, who now serves as the Philippine Ambassador to Switzerland. That year, the Department of Science and Technology (DOST) launched the “Smart Philippines” project to find partner cities willing to pilot digital systems, and Cauayan was the first city to volunteer as a “Living Lab” for testing new technology. At the same time, Mayor Bernard brought the United Nations’ 17 Sustainable Development Goals together as a “shared motto” for the townspeople, alongside laying the groundwork for digital systems in government offices and developing a basic city-guide application. Although the early-stage systems were still far from complete, an experimental online payment system run jointly with a local university and DOST from the outset became an important rehearsal — one that made Cauayan one of the few cities in the Philippines with an online channel ready to serve its people the moment the COVID-19 crisis struck, before the lessons of that crisis were used to accelerate the linking of data across every sector.
When the era transitioned to Mayor JC, the smart-city policy was not abandoned but instead built upon through three major projects that transformed the city’s structure. It began with BIRDC (the Business Intelligence Research and Development Center), the city’s core data and IT hub, which partnered with DOST to build a “digital parallel city” and develop a digital business-location system that helped demonstrate the city’s potential to investors even during the pandemic — ultimately attracting an international customer-data services business to establish its first regional office there.
The second project is the Automated Materials Recovery Facility (MRF), built to address a deep-rooted cultural problem: residents’ reluctance to separate their own waste. The city introduced an automated system to help sort waste, upcycle recyclable materials, and process organic waste into fertilizer distributed to farmers, in order to cope with climate change and build a circular economy.
The third project is the International Smart City Exposition and Networking Engagement (iScene), born from Mayor JC’s intention to bring “good practices” from around the world to share with other cities. Thailand’s Digital Economy Promotion Agency (depa) and KMITL have been involved from the very beginning, helping design and shape iScene itself while also serving as a mentor for developing the city’s Innovation Ecosystem. From fewer than 30 participating cities in its first year, the conference — now in its third year — has drawn a network of more than 100 cities and provinces from across the Philippines, making Cauayan a hub for smart-city learning both at home and abroad.
Behind these achievements lies a development philosophy Cauayan has held from the very beginning: rather than relying on ready-made technology imported from abroad, the city chose to build innovation from its own people, through a “triple alliance” model between the city government, Isabela State University, and the Department of Science and Technology, alongside establishing a Technology Business Incubator (TBI) to turn the research of students and faculty into solutions for the city’s real problems, rather than letting it remain merely paper gathering dust on a shelf. The city also challenges its younger generation with the question: “If you were mayor, what application or approach would you build to solve the city’s problems?” — while offering the Startup Cauayan space for affordable rent as a testing ground for business ideas, backed by a local ordinance that provides seed funding for winning teams to develop their applications to completion.
Cauayan is currently incubating 15 startups. A standout example is SynqBox, developer of a digital business-pinpointing map system, and of the innovation known as the “Community Dengue Early Warning System,” which uses cameras to detect mosquito larvae and feeds the data into a database (now being further developed with AI) to assess the density and risk of disease-carrying mosquitoes, before sending timely warning signals to surrounding communities. This homegrown innovation placed Cauayan among the Top 50 in the Bloomberg Global Mayors Challenge, competing against more than 630 cities entered from around the world, and won it a US$50,000 grant to continue developing the system.
Another example is Exoid Robotics, a smart-home technology startup that generated revenue of up to 2 million pesos (approximately 1.2 million baht) in its first year. But the city has also known failure, such as a ride-hailing application for tricycles (similar to Thailand’s tuk-tuks), a good idea that could not go the distance, because most drivers did not own smartphones and lacked the capital to buy the models required. The project ultimately had to be shelved.
Yet none of this innovation and technological cooperation would mean anything without the trust of the people; and it is precisely this transparency and participatory process that forms the crucial foundation of Cauayan. The city has developed a digital platform to disclose all financial transactions and city council resolutions so that residents can check them at any time, alongside Mayor JC’s daily Facebook live broadcast to hear their needs directly. Although this listening process helps the city understand grassroots problems accurately, it also creates significant challenges when residents demand things beyond the scope of local authority — such as calls for the construction of a large bridge across a river, which depends on funding from the central government — sometimes leading to the misunderstanding that the city government is neglecting its duties. Mayor JC points out that the only way to overcome this limitation is “patience and consistency in explanatory communication,” through both field visits to talk with all 65 sub-communities and online channels, to build mutual understanding.
This present-day effort to build mutual understanding has itself become the crucial foundation driving the blueprint for the next ten years. Although he has roughly three to four years left in his term, Mayor JC has systematically laid out a proactive development plan to weave together innovation and quality-of-life improvements. It begins with a policy for a city free of vinyl billboards, in favor of digital screens, alongside the distribution of free internet signal and the installation of Starlink satellite systems to cover all sixty-five sub-communities — even those in forested mountain areas — with technological support from the central government. It extends to the creation of a roughly fifty-hectare (about 312-rai) green pilot area, following the urban-planning concepts of Singapore and South Korea that emphasize safe walking and cycling paths, with a mandate for 100% electric vehicle use, to create a tangible model example for townspeople before expanding the results further — alongside linking the data of every government office into a single super-app and dashboard system to command decisions with real-time data (data-driven), together with the use of a contactless traffic-violation detection and apprehension system, as well as proactive planning to address the impact of data centers on energy, water, and heat accumulation, through a strategy of starting small and locating them in suitable community areas, to sustainably protect the environment and the wellbeing of residents.
The most important lesson from Cauayan is not the sophistication of its technology, but “political will” and “policy continuity.” When political power shifts or leadership changes, old projects are usually shelved. But for Cauayan, the seamless handover of policy from the former mayor to the current one has been the crucial driving force that allowed residents to become familiar with, and adapt quickly to, the digital system.
Furthermore, to ensure long-term sustainability, the city has incorporated the 17 SDGs into its education curriculum, from primary school all the way to university, redesigned under the easy-to-understand name “17 Challenges for Every Cauayeno” — to cultivate and implant the concept of sustainability in the minds of its population from childhood to adulthood.
None of this success could have happened at all without a leader willing to step past fear in exchange for a better future for his people, as Mayor JC left as a final thought: “Some leaders worry that technology projects will create hardship or dissatisfaction that costs them votes in the next election... but for me, it’s better that we try and see it fail, than that we never dare to think of trying anything at all, and never know whether it would have benefited our city or not.” This is the answer to why this small agricultural town in the middle of a valley has won the hearts of its people and risen to become a smart city on the world stage.
In the end, the connection between Cauayan and Thailand did not end merely at this “KMITL Expo 2026” Both sides have also gathered knowledge to further develop technology, with plans to bring a citizen-participation application — the work of Dr. Non Arkaraprasertkul, Senior Expert from Digital Economy Promotion Agency (depa) together with KMITL, modeled on and developed from the success of the “Nakhon Si Thammarat Model” — into real practical use alongside Cauayan’s free internet network, while Cauayan stands ready to share its smart agriculture innovations and valley-region drone systems with Thailand. It stands as a model of knowledge exchange for shared and sustainable growth.