Deloitte's service advocates whistleblowing

 “In today’s business environment, organisations are often faced with issues that negatively affect the workplace,” said Peter Hamilton, Associate Director, Deloitte Thailand’s Financial Advisory practice. “Our targeted groups in Thailand are organisations who want their operation to grow with a good governance approach.”
The "Tip-Offs Anonymous" service is the system to help maximise the efficiency of their operation. It gives employees an easily accessible, confidential and anonymous, method of reporting – or blowing the whistle - on workplace malpractice and misconduct. When sufficient relevant information is collected, it will be evaluated to determine the seriousness of the incident or activity, and recommendations for taking action can then be submitted to an agreed contact within the company.
 With this system, staff will be encouraged to protect their organisation and promote transparency and good conduct in the workplace. Participating companies are given a number of options i.e. a dedicated telephone number, fax number, email address, website and postal address to enable staff members to report workplace incidents.  The contact centre analysts question whistleblowing callers for specific facts such as names, dates, times, locations, details of the events and witnesses. At the end of the call, the Deloitte analyst gives the caller an identification number which is the confidential link between the whistle blower and the report.
The analyst will then pass the call details to a Deloitte forensic investigator who reviews the information and suggests specific follow-up actions. An incident report is then loaded into a secure eRoom for the attention of the company’s designated representative.
To Hamilton, issues such as fraud, theft, corruption, bribery, unethical behaviour and even health and safety issues are quite commonplace and they should not be left unchecked as that could tamper employees' desire to work.

“Corporations with vision will enthusiastically embrace whistleblowing when they see it as part of their corporate governance platform. And their support for it won’t only be because it’s a good corporate governance programme, but also because they realise that with better information and understanding from whistleblowers they’ll improve their results and have a more responsive and more productive workforce. And this will ultimately lead to more profit,” Hamilton said.
 “Whistleblowing is about doing the right thing for yourself, your company and your colleagues or workmates; and beyond that it’s a way of helping to develop a sustainable economy for the country,” he concluded.