DHL adds credit card payment function to Web portal
DHL Express has enhanced flexibility for users of its MyDHL portal by launching a credit-card payment scheme and a 30-per-cent discount for Thai small and medium-sized enterprises.
MyDHL centralises DHL’s shipping tools to help individual customers and SMEs connect seamlessly with global markets.
After the successful launch of the MyDHL portal in Thailand last year, more than 2,000 DHL customers in this country registered for it, benefiting from a single log-in and quick access to DHL Express services.
The portal allows users to access DHL’s online shipping solution, WebShipping, its tracking service, ProView, and its online shipping tool, Import Express Online, designed to allow customers to prepare and manage their entire shipping processes more efficiently.
Among those customers surveyed in Thailand that signed up for MyDHL, many expressed an interest in having more flexible payment opportunities to simplify logistics processes further. The payment scheme on the MyDHL portal is available to both current and non-DHL account holders, and all credit cards can be used.
In conjunction with the launch of the new payment scheme, DHL Express has since October 14 offered 30 per cent off the published tariff rate when customers ship and pay by credit via MyDHL. The offer is available until the end of the year.
“MyDHL Portal has [proved] to be a tremendous success in attracting current and new customers to the ‘virtual extension’ [to] their existing shipping department, making international shipping even easier than before,” said Yasmin Aladad Khan, senior vice president of DHL Express Southeast Asia.
“Customers have welcomed the portal’s advanced functionality in allowing them to manage multiple users and contacts, request new accounts, schedule pick-ups and track packages. We have now gone further to enable a more flexible payment scheme. The solution works with all credit cards, so SMEs can immediately benefit with an easy-to-use, ultra-flexible payment plan.”
Chananyarak Phetcharat, managing director of DHL Express Thailand and Indochina, added: “Our customers have been very enthusiastic about the roll-out of the MyDHL portal and our interest in engaging them in creating these easy-to-use, online shipping and tracking services as well as payment schemes.
“Even without a DHL account, customers can now access this entry point for convenience, efficiency and accuracy in all their shipping activities.”
