By The Nation
Airline Reliability Performance Awards recognise operators of Bombardier CRJ Series regional jets and Q Series turboprops who achieve the highest rates of dispatch reliability. To be considered for an In-Service STAR award, a supplier must have scored at least 90 per cent in areas deemed most important by Bombardier’s customers, such as product performance, airline support and customer focus.
The awards were presented during Bombardier’s European Regional Review this week in Munich, Germany.
Widerøes Flyverskap received an award for the 10th consecutive year, and Jazz Aviation repeated last year’s achievement of winning awards in three categories. Rockwell Collins earned the In-service STAR Award.
“These awards highlight the close collaboration between Bombardier, operators and suppliers, and our devotion to serving the travelling public with efficient, reliable service,” said Todd Young, vice president and general manager. “I congratulate all our winners for their outstanding efforts in the past year.”
Bombardier’s regional reviews are interactive and informative events designed to promote collaboration among CRJ, Q Series and C Series aircraft customers, suppliers and partners, as well as industry affiliates. The reviews, hosted by the customer-services team in six strategic locations each year, showcase key operational achievements and product updates.