Emerging technologies for digital workplace transformation listed
G-Able, one of the leading IT and digital solutions providers in Thailand, has defined the digital technology trends that will best support 10 aspects of work and transform organizations into truly digital workplaces. These are:
1. Ambient Knowledge is an algorithm-driven delivery of customized information. Each employee needs to learn about specific areas to solve working problems. Short-term, in-house training courses tailored to individual employees will create a sound knowledge centre.
2. Embedded Analytics enable the organizations or employees to make easier decisions. Working reports will be analyzed and implemented in business process applications so users can work more smartly and efficiently using the results.
3. Production Studio technology will prepare tools for program developers. It also enables employees to produce presentations for meetings, thus providing greater convenience.
4. Process Hacking is a tool to reduce working time and workflow through process shortcuts. This approach helps enhance personnel capabilities while improving accuracy and precision. It includes the use of automation to examine product quality and a proofreading program to correct spelling and grammatical mistakes.
5. Microlearning is a short course to help employees improve competence and skills as well as acquire new knowledge. Different types of short courses will be available to suit different needs and objectives. Each short course should last 30 minutes or one hour.
6. The office landscape should be redesigned to increase the flow of creative ideas and create a working environment suited to interaction and collaborative work. In line with today's lifestyle, employees should work via notebook and digital communication.
7. Silo-busters are tools to increase visibility through technology and allow the entire team to showcase performance and be proud of their achievements.
8. Virtual Reality (VR) & Augmented Reality (AR) through immersive technologies are used to support training. For example, VR can be utilized to help instruct the use of equipment and tools by offering viewers a virtual perspective.
9. Personal Cloud is a secure place to upload and store personal content on a cloud platform. It is no longer necessary to work via notebook only because data can be stored on a cloud and obtained through a device suited to the type of work.
10. Virtual Personal Assistants (VPAs) like chatbot or advanced technology can be adopted to answer basic questions or recommend the right department for further conversation.
