By THE NATION
General Manager Michael Janssen said there’s far more to reopening the resort than “merely circling a number on the calendar”.
“Of course, first and foremost in our minds is that the pandemic has caused much suffering and economic hardship. Yet now, as we prepare for reopening, those of us in the hotel business must also bear in mind some new and important duties required of us following the crisis,” he said.
“We know it isn’t a matter of going back to business as usual. It can’t be. While the health and safety of our guests has certainly always been a priority, the measures we take from now on in that regard must be even more extensive and will involve, unsurprisingly, scrupulous attention given to hygiene matters. And that applies everywhere at the resort, including all guest rooms, public spaces and staff areas.”
Body-temperature checks will be conducted on each guest upon entering the hotel, in addition to thorough cleaning and disinfecting of public areas including high-contact surfaces such as lift buttons, handrails and door handles. Hand sanitisers have also been installed throughout the resort.
Moreover, guests will be required to maintain social distancing. Seating around the swimming pools and at all dining venues will be in accordance with the guidelines determined by public health authorities, the hotel said in a statement. However, to lessen any inconvenience, the resort will offer “service enhancements”, such as an “additional à la minute breakfast menu” for guests at each table.