Account holders say money taken from SCB accounts
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Six people lodged complaints at Siam Commercial Bank (SCB) headquarters yesterday, claiming that money had disappeared from their bank accounts. The victims suspect cyber-crimes.
“Before Bt50,000 disappeared from my account, someone called me to say that the bank would need to delete my bank account because it was infected with a virus,” one of the victims said.
Chontida Siriphanthong, 34, said she suspected foul play when she received that call early this month.
“I did not believe him at first. But after I had tried to log in to access the online banking service by using my existing username, I found that I could not sign in with my current username,” she said.
Other victims faced a similar fate. They used some online banking services, and found later that money was missing. Another victim said she lost Bt100,000.
SCB yesterday assured the victims that it would look into the complaints and reply within one week.
“I don’t know how these cyber crooks hacked my bank account and stole my money. I just want my money back,” Chontida said.
She said when she first found out about the missing money on June 10, she immediately contacted the bank’s call centre to report the incident.
She said she also checked on her own where her Bt50,000 was transferred to and found that it was transferred to a Bangkok Bank account.
Chontida, who is unemployed, made several phone calls to contact call centres for the two banks and asked for assistance to get her money back.
Bangkok Bank staff informed her that her money was transferred to a Bangkok Bank account at Central Festival’s Pattaya branch, owned by a Khon Kaen woman.
Bank staff had called the owner of this account and asked her to return Bt50,000 back to Chontida, if this amount of money did not belong to her. The owner of the Bangkok Bank account informed the bank staff that she had nothing to do with Chontida’s money. She said she did not hold the passbook or ATM card. Her ex-husband, who is a foreigner, had taken these things. After that, bank staff could no longer contact her.
Earlier this month, Chontida lodged a complaint with the Technology Crime Suppression Division (TCSD) against SCB and Bangkok Bank and asked police to help her to find the wrongdoers and get her money back.
