Airport queues have become intolerable

Needless to say, we love the culture, friendliness of the Thai people, the food, the relaxed atmosphere and, of course, the wonderful weather, all of which go to make this a truly unique country.

However, on arrival at Suvarnabhumi Airport, once again we had to queue for almost two hours to go through immigration, which was horrendous. Eventually, on reaching a desk, the majority of officers looked miserable and certainly didn’t raise a smile. Having made the long journey from the United Kingdom, this is what you don’t expect, especially as a sign there says “Welcome to Thailand”. Something needs to be done urgently to speed these formalities up and so enhance the new airport, which is a credit to Bangkok.

Peter Lord 

Stourbridge