
The Bangkok Metropolitan Administration (BMA) has extended the deadline for flood-affected residents to apply for financial assistance until November 30, 2026, while expanding application services in five districts with the highest demand.
The extension, agreed with the Department of Disaster Prevention and Mitigation (DDPM), aims to give residents more time to prepare supporting documents as some communities continue to face flooding and difficulties in recovering from the disaster.
Deputy Bangkok Governor Tavida Kamolvej explained on Monday (October 19) that although floodwaters had receded in many areas, residents were still cleaning and repairing their homes, while access to some neighbourhoods remained difficult.
These conditions had prevented some households from gathering the necessary evidence and submitting applications before the original deadline.
Residents can submit applications in person at the district office responsible for their affected property or through additional community service points.
Online applications are also accepted through the government's Thang Rath app, the website claim.bangkok.go.th, or the relevant district office's email address or official LINE account.
Applicants should prepare their national identification card, details of a bank account registered with PromptPay using their national identification number, and photographs showing flood damage to their homes.
The BMA is expanding neighbourhood service points to reduce congestion in the five districts recording the highest numbers of applications: Sai Mai, Khlong Sam Wa, Lat Krabang, Min Buri and Bang Kapi.
In Sai Mai, where residents previously complained about delays and lengthy queues, the district office has increased the number of computers used to process and approve applications to 60.
According to Tavida, Sai Mai now leads Bangkok's districts in approval speed, having approved more than 60% of applications submitted through its district application system. Officials are considering opening further community service points.
Meanwhile, Khlong Sam Wa has established an additional application centre at Wat Phraya Suren School, helping to ease congestion during the busy morning period.
The BMA has advised residents that there is no longer any need to queue before dawn, given the extended deadline, additional service points and increased staffing and equipment.
Officials have observed lighter afternoon queues in several districts, including Lat Krabang, Don Mueang and Sai Mai, where applicants can often receive assistance more quickly.
Residents who can visit district offices in the afternoon are therefore encouraged to do so to avoid the busiest periods.
Tavida also addressed cases involving residents of government-provided accommodation who received flood compensation before subsequent eligibility checks identified their housing status.
Under existing regulations and a Cabinet resolution, people living in official government accommodation are not eligible for these payments. District offices must therefore recover money transferred to ineligible recipients.
Some residents have already returned the funds through the Krungthai NEXT banking app or directly at district offices.
However, those who have spent the compensation on repairing their homes and cannot repay the full amount immediately may apply to repay the money in instalments.
Affected residents must contact their district office to submit a repayment request, which will be forwarded to the DDPM for consideration.
Once the department approves an instalment arrangement, officials will contact the applicant with details of the repayment procedure.
The BMA reiterated its commitment to supporting flood-affected residents and accelerating recovery and relief efforts to help them return to normal life as soon as possible.