TOT TO OFFER ONE SOLUTION SERVICE

TOT is revolutionising its business into TOT One Solution to support individuals, businesses, corporates and the government sector by introducing new products and services in the market. The firm expects to generate Bt32 billion revenue by the end of this year.

TOT executive vice president for product development, Jantana Techasirinugool, said that the firm this year has a roadmap to become a multimedia business and provide products and services with the idea of TOT One Solution. Its strategy is to divide its business into three main areas: voice, broadband and multimedia as well as 3G services.

“TOT One Solution will provide services in terms of one content and services, one application platform, one infrastructure and access to support all types of customers, beginning with the community and individuals to the business and government sectors,” said Jantana.

With the voice business, the firm will deliver new services to support customers in terms of segmentation by providing quadruple services – voice, mobile, Internet and video. It will also debut new services such as content farm and bandwidth management.

For multimedia and broadband services, the firm will deliver new services such as fiber to the x (FTTX). The firm will invest money Bt7.5 billion to install 450,000 FTTX ports nationwide during 2012-2014 and will reach about 320,000 users. It now has implemented about 30,000 FTTX ports, which has reached about 4,000 customers. Meanwhile, it will deliver IPTV, which will be a cooperative venture with both international and domestic partners, for 150 IPTV channels this April. 

It will provide e-conference services – cloud app store, TOT e-service and TOT Cash. The firm will offer TOT cloud application and cloud service packages for human resources, accounting and enterprise resource planning to support small and medium business. It will also provide cloud services in terms of infrastructure as a service; manage private cloud, public and hybrid cloud, cloud application to the market. 

With the 3G services, the firm now has implemented 3.9G technology at about 5,300 base stations, which will be able to provide 3G services to cover 59 provinces. As a result, customers located in Bangkok can download data at speed of 42Mbps and upload data at 11Mbps. Customers located on the outskirts of Bangkok can download and upload data at 21 Mbps.

She said that the company is studying expanding 3G infrastructure at around 15,000 base stations in the near future. 

“We are providing services to support customers in terms of entertainment, games online, e-learning, services and network, broadcast and devices,” said Jantana.

The firm expects that by the end of this year, it will generate revenue of about Bt32 billion – Bt10 billion from broadband and multimedia business and the rest from voice and 3G services.