Officials sick of bureaucratic red tape but reluctant to quit, poll finds

SUNDAY, MARCH 31, 2024
Officials sick of bureaucratic red tape but reluctant to quit, poll finds

Most officials working in government entities stated they were bored of bureaucratic red-tape procedures in their organisations, yet are unwilling to quit their jobs, according to a NIDA poll.

The poll was conducted by the respected pollster, the National Institute of Development Administration (NIDA), from March 14-18. It was titled “What are government officials bored of?” and reached some 1,310 people working in governmental bodies.

Most respondents, some 41.91%, were aged between 46-59 years old, followed by 35.57% at 36-45 years of age, 18.93% at 26-35 years, 2.44% at 60 years and over, and 1.15% at 18-25 years old.

The survey relied on NIDA’s random sampling method, using telephone interviews, with the reliability standing at 97%.

The largest percentage of respondents – 39.47% – said they were bored with complicated bureaucratic procedures, while 31.53% of participants stated that they were sick of the patronage culture in the bureaucratic system.

Other points of concern included low income (28.24%), evaluation index (22.44%), hierarchical working structure (20.38%), unsystematic coordination (18.93%), rivalry for important positions (17.02%), corruption within organisations (16.49%), their bosses (16.18%), their colleagues (14.05%), ‘window-dressing’ working culture (11.07%), and intervention of politicians or influential political figures (10.23%).

However, 15.73 per cent said that they were not bored by anything.

When asked if they would decide to quit their jobs, most – 63.04% – said they do not want to quit. Some 14.89% said they demand being able to quit their current work, while another 13.44% said they wished to be transferred to other organisations.

Still, half (over 49%) said that they continue to have faith in the Thai bureaucratic system, and 22.52% said “very” much trust in it.

Some 21.53% said they do not have strong trust in the Thai bureaucratic system, while 6.34% do not trust it at all.