TrueMove to carry on service after concession
TRUEMOVE IS ready to continue taking care its 17 million users during the one-year transition after its second-generation concession expires while enticing them to transfer to its 3G sister companies Real Move and Real Future.
Adhiruth Thothaveesansuk, managing director of mobile business at True Corp, said all TrueMove subscribers were free to move to any cellular network they desired. However, he noted, Real Move has launched marketing campaigns to woo them to its 3G 850-megahertz network and Real Future has done the same for its 3G 2.1-gigahertz service.
TrueMove has given priority to transferring its customers to Real Move, which resells CAT Telecom’s 3G-850MHz service.
Real Future, the other cellular flagship, holds a 2.1GHz spectrum licence.
Both subsidiaries, which use the TrueMove H brand, have combined customers of 6 million.
Customers of one can roam with the other.
True has offered free dual-mode 3G handsets, such as the Samsung Hero and Nokia 208, to lure TrueMove’s subscribers – who make up about 40 per cent of the total – with monthly bills of about Bt300 into moving to TrueMove H.
It will start delivering these devices in January to those who inform TrueMove that they want the devices and want to switch to TrueMove H.
TrueMove has sent letters and text messages to inform its users that its service will be continued until September 15 of next year, even though its concessions with CAT end on September 15 of this year.
AIS subsidiary
Digital Phone Company, a subsidiary of Advanced Info Service, has also informed its 80,000 users that its service will be continued for one more year after its concession expires.
The National Broadcasting and Telecommunications Commission has allowed TrueMove and DPC to collaborate with CAT to continue to serve their customers for one more year as part of its measures to prevent service disruption to subscribers.
