AOT to open court office at Suvarnabhumi
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SUVARNABHUMI AIRPORT claims to be the first in the world to house a district court on its premises - a move undertaken to make it convenient for tourists to lodge complaints there. Airports of Thailand chairman Sita Divari said yesterday the court would
He saw the court as a way to improve services, which must be done along with some operational adjustments after the accident involving a Thai Airways plane that skidded off a runway last Sunday.
“Suvarnabhumi Airport accommodates about 150,000 passengers per day and this plan is not against the law. This will improve their convenience and demonstrate our care for their safety,” the AOT chief said.
Sita said the big court office was an improvement in passenger-related convenience at Suvarnabhumi, following the September 8 accident, which was the worst since the airport opened in 2006.
He praised all parties for their cooperation but said the AOT would see how its rescue operations could be improved, especially the evacuation of passengers from the aircraft to the terminal.
Normally, airlines are in charge of evacuations, but the AOT may take over this job, as its staff were more familiar with the runway and airport premises. During the THAI accident, passengers were escorted to normal entry channels. AOT staff could have brought them to an emergency lounge where immigration officers could deal with the crisis.
Emergency drills will also be hosted in cooperation |with outside organisations including airlines, before they are limited only to internal units.
Meanwhile, the AOT board of directors will finalise the budget for construction of a spare runway at a meeting on September 17.
